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Solutions
Divinity Religious Products Inc. has engineered the Challenge series of learning game CD's to be as trouble free as possible.  Check for your version below, or at the bottom for ways to contact us via phone or e-mail.



The Downloaded versions of the Games on Windows XP

Problem -
I have a new computer with Windows XP
I downloaded the game and installed it, but I get a box that says " class not registered" ??

 

Solution -
Microsoft removed Java support from the newer versions of Windows XP.
E-mail us at
support@catholicgames.com
We will send you a link that will allow you to replace this.



The online Demo versions of the Bible or Catechism Games

Problem -
The games never seem to load - Just a gray box appears

 

Solution -
You may have an old or incompatible version of JAVA

Look at the Gray System Test Box below -

if it does not say Congratulations -
Click the button here

to download and install the latest version

System Test



Catholic Challenge Catechism Game Download Version

Problem -
The Menu selections for music are not correct

 

Solution -
Click to download this file

CCCatGame.exe

Replace your existing copy of the game.

It should be in

C:\Program Files\CCCATGAME\

This will correct the Menu problems.


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Catholic Challenge Catechism Game Version 1.1

Problem -
Registration seems to run fine, but then the CD is not recognized.
You may get this alert notice-

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Solution -
Click to download this file

FixCat1_1.exe

Make sure your CD is in the drive and run this program to correct the games registration

Note - This does NOT effect the WINDOWS Registry in any way.



Catechism Demo Game

Problem -
Demo starts - but stops as soon as you click on "play" or "contest"
You may get an alert notice like below

 

Solution -
RIGHT click to download this file
RICHTX32.OCX
Choose "Save Target As"

Save this file into the same folder as you placed Catgame.exe - your computer should find it there and the game will start normally

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Still have problems ?
If possible try the CD in a different computer-
If you decide to call us for tech support please have someone knowledgeable about your computer available. In many cases we can walk you through a fix.

If you e-mail us please be sure to give the following information-
The operating system
CD version number
The exact name ( 15 spaces) and year of birth to be registered
If the game gave you a registration number, give it to us

and as much as you can about what went wrong and when it happened.
Click here to e-mail technical support